Enzo Dialer LLC (“Enzo Dialer,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information collected through our websites, applications, and related services (the “Services”). This policy describes the types of data we collect, how we use it, who we share it with, and the choices available to you. It applies to both visitors browsing our website and customers using our platform.

We collect information directly from you when you create an account, submit forms, make a payment, interact with customer support, or use our Services. We also collect certain data automatically, such as device identifiers, browser type, IP address, operating system, and general activity patterns to improve functionality and ensure system security. Business information such as company name, phone number, and email address may be gathered during onboarding to personalize account setup and maintain service records.

If you purchase or subscribe to Enzo Dialer, payment information including billing address and transaction details will be processed through Stripe, our payment processor. We do not store or have access to full payment card numbers. Stripe’s privacy practices are described at https://stripe.com/privacy.

In the course of providing telecom and dialing services, we may process voice recordings, call metadata (such as time, duration, and routing), and related analytical data. This information allows us to deliver core functions like call connection, analytics, and customer support. We may also use de-identified or aggregated portions of this data to maintain and enhance system reliability, optimize routing, and develop tools that improve call quality and efficiency.

From time to time, Enzo Dialer may use anonymized voice data for research and development to improve or train automated systems such as call analytics, voice recognition, and other machine learning models that support our products. These datasets are stripped of identifying details and processed in accordance with data protection standards. We may also license such anonymized or aggregated data to trusted technology or research partners for the limited purpose of model improvement and innovation under confidentiality and data protection agreements. No partner is permitted to re-identify or misuse this information.

We use collected data primarily to operate and improve our Services, communicate with you, manage billing, provide support, prevent fraud, and comply with legal obligations. Internal analytics help us monitor performance, enhance features, and ensure system stability. We may contact you with account updates, service notices, or promotional information relevant to your use of the platform. You can opt out of non-essential communications at any time by following the unsubscribe link in our messages or contacting us directly.

Information may be shared with vendors who assist us in delivering the Services—such as hosting providers, telecom infrastructure providers, and analytics tools—or as required by law. These partners are only authorized to use information as necessary to perform their contracted functions. We do not sell or rent personal data to advertisers or unrelated third parties.

We retain data only for as long as necessary to fulfill the purposes outlined in this policy or to meet legal and operational obligations. When data is no longer needed, it is securely deleted or anonymized. Enzo Dialer employs reasonable security measures, including encryption in transit, access controls, and internal safeguards to protect against unauthorized access, alteration, or disclosure. While no method of storage or transmission is completely secure, we take appropriate measures to reduce risk and maintain integrity.

Users may request access to, correction of, or deletion of their information by contacting [email protected]. We will respond within a reasonable timeframe consistent with applicable law. Our website uses cookies and similar technologies to improve user experience and collect usage analytics. You may adjust your browser settings to limit cookies, though doing so may affect certain features.

Enzo Dialer’s Services are designed for business use and are not directed to children under 18 years of age. We do not knowingly collect or maintain data from minors.

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or regulatory requirements. Continued use of our Services after updates constitutes acceptance of the revised policy.